This article explains the key terms used across Fatoora by Reachware to help users understand the platform structure, document types, business hierarchy, access controls, and compliance monitoring concepts. The tables below provide a quick reference to the most important terms used throughout the platform.
Compliance & Regulatory Terms
| Term | Definition |
|---|
| ZATCA | Saudi Arabia’s Zakat, Tax and Customs Authority. Fatoora integrates directly with ZATCA to submit electronic documents for compliance validation. |
| E-Invoicing Compliance | The process of ensuring invoices meet regulatory requirements including document structure, mandatory fields, and validation rules. |
Financial Document Types
| Term | Definition |
|---|
| Invoice | A billing document issued for goods or services. |
| Simplified Invoice (B2C) | Used for Business-to-Consumer transactions. Subject to specific regulatory requirements. |
| Tax Invoice (B2B) | Used for Business-to-Business transactions. Typically includes additional compliance data. |
| Credit Note | A document used to reduce or partially reverse a previously issued invoice. |
| Debit Note | A document used to increase the amount of a previously issued invoice. |
| Draft | A saved but not finalized financial document. |
Transactions & Records
| Term | Definition |
|---|
| Transaction | A system record representing any financial document (invoice, credit note, debit note). |
| Source | The originating system of a transaction (e.g., Reachware, NetSuite, POS system). |
| Submission Status | The processing state of a transaction (Reported, Cleared, Failed, etc.). |
Business Structure
| Term | Definition |
|---|
| Organization | Top-level grouping entity. |
| Company (Subsidiary) | Legal entity within the platform. |
| Branch | Operational unit under a company. |
| Device | An invoicing profile associated with a branch. |
Access & Security
| Term | Definition |
|---|
| User | Individual login account. |
| Role | Predefined permission group. |
| Permissions | Granular access controls determining allowed actions. |
Monitoring & Errors
| Term | Definition |
|---|
| Compliance Status | High-level health indicator of invoice submissions. |
| Failed Requests | Transactions that encountered errors during processing. |
| Error Code | Categorized technical error reference. |
| Error Message | Human-readable explanation of failure. |
Related Topics
