Email Delivery Issues
Common Symptoms
- Release notifications not received
- Invoice emails not delivered
- Test email fails
Investigation Checklist
1. Check Email Settings
Verify recipient email is added.
2. Check Email Configuration
Validate:
- Mail host
- Port
- Encryption
- Username/password
3. Test Configuration
Use the "Test" button in Email Configuration.
4. Check Spam Folder
5. Verify Branch Assignment
Ensure email config is linked to the correct branch.
Common Root Causes
- Incorrect SMTP credentials
- Wrong encryption type
- Port blocked by firewall
- Domain restrictions
Related Topics