Flow Path

Created by Reachware Support, Modified on Thu, 2 Apr at 3:02 PM by Reachware Support

Flow Path creates conditional branches in your flow, routing records to different paths based on conditions. As "if-then-else" logic that splits your flow into multiple directions.

How to Add Flow Path

Click the Logic Processor icon between operations

Select Flow Path

Configure settings

Click Save

Configuration

Field	Description	Required
Name	Name for this Flow Path	Yes
Description	Purpose of this Flow Path	No
Flow Path Type	How records match paths	Yes

Example: Does the Vendor Exist?

The system checks a True/False condition to choose the right path:

If FALSE (New Vendor): The system follows the "Create Vendor" path. It builds a new vendor.
If TRUE (Existing Vendor): The system follows the "Create Vendor Bill" path and goes straight to processing their invoice.

Flow Path Types

First Matching Path

Records stop at the first matching condition.

How it works:

Evaluates paths in order (Path 1, Path 2, Path 3...)
When a condition matches, record goes to that path
Stops checking remaining paths
Similar to IF...ELSE IF...ELSE

All Matching Paths

Records flow through every matching path in sequence.

How it works:

Checks all path conditions
Record flows through ALL matching paths
Executes paths one by one (sequentially)
Similar to multiple independent IF statements

Path Configuration

Minimum Requirements

Must have at least 2 paths to save
Each path must have at least 1 condition
Each condition must be filled (Key, Condition, Value)

Path Settings

Each path includes:

Path Name: Default "Flow Path-1", "Flow Path-2" (editable)
Conditions: One or more conditions (AND/OR logic)
Operations: Steps to execute when matched

Condition Types

Condition	Description	Example
Greater than	Value > number	Total > 1000
Less Than	Value < number	Quantity < 10
Contain	Text contains substring	Email contains "@gmail"
Exact	Exact match	Status = "active"
Is Empty	Field is empty	Email is empty
Is not Empty	Field has value	Phone is not empty
Equal	Value equals	Type = "VIP"
Not Equal to	Value doesn't equal	Status ≠ "cancelled"
Start With	Text starts with	Phone starts with "+966"
End With	Text ends with	Email ends with ".com"

Multiple Conditions

AND Logic:

Customer Type = "VIP" AND Order Total > 10000

Both must be true

OR Logic:

Priority = "urgent" OR Status = "critical"

At least one must be true

Add more conditions: Click AND or OR button

After Saving

Once saved:

Flow Path structure appears visually in flow
Each path shows its name
You can add operations to each path