Filter

Created by Reachware Support, Modified on Thu, 2 Apr at 2:30 PM by Reachware Support

Filter controls which data can progress through your flow based on conditions you define. Only records that match your criteria will proceed to the next step, all others are stopped at this point.

How to Add a Filter

Click the Logic Processor icon in your flow

Select Filter from the list

Enter a Filter Name, then define your conditions

Click Make Filter to save

Configuration

Field	Description	Required
Filter Name	Name to identify this filter in the flow	Yes
Terminate Flow	A checkbox, when enabled, the entire flow stops if no records pass or match the filter. Useful to prevent empty data from reaching the next step.	No
Key	The field from a previous step that you want to evaluate	Yes
Condition	The type of comparison to apply (e.g. Equal, Contains, Greater than)	Yes
Value	The value to compare the field against. Not needed for conditions like Is Empty or Is Null.	Depends

Logical Operators

When you add multiple conditions, you need to define how they relate to each other using a logical operator:

AND - All conditions must be true

Use AND when you want to apply strict filtering. A record only passes if every condition is satisfied (true).

Status = "active" AND Total > 1000

Only active customers with orders above 1000 will pass.

OR - At least one condition must be true

Use OR when records can qualify through different paths. A record passes if any one condition matches.

Priority = "urgent" OR Type = "emergency"

Records that are either urgent or emergency will pass.

Conditions

Text Operators

Use these when comparing text or string fields:

Condition	Value Required	Example
Is Empty	No	Check if field is blank
Is Not Empty	No	Check if field has content
Equal	Yes	Status = "active"
Not Equal to	Yes	Status ≠ "cancelled"
Contain	Yes	Email contains "@gmail.com"
Does Not Contain	Yes	Email does not contain "@test.com"
Start With	Yes	Phone starts with "+966"
Does Not Start With	Yes	Phone does not start with "+1"
End With	Yes	Email ends with ".com"
Does Not End With	Yes	Email does not end with ".net"

Numeric Operators

Use these when comparing number fields like quantities, prices, or totals:

Condition	Value Required	Example
Equal	Yes	Quantity = 10
Not Equal to	Yes	Quantity ≠ 0
Greater than	Yes	Total > 1000
Less than	Yes	Price < 500
Greater than or equal to	Yes	Stock ≥ 100
Less than or equal to	Yes	Discount ≤ 50
Between	Yes	Price between 100 and 500

Additional Operators

General-purpose operators that work across different field types:

Condition	Value Required	Description
Is Null	No	Field has no value at all (different from empty)
Is Not Null	No	Field has any value, even if it's zero or empty string
Matches	Yes	Field matches a specific pattern.

Field Types

When defining the value side of a condition, choose the appropriate type:

Type	Description	Example
Field	Compare one field against another field from the same record	{{quantity}} > {{min_stock}}
Value	Compare a field against a fixed, manually entered value	Status = "active"

Make sure the data type of your field matches what you are comparing it to: String for text, Number for numeric values, Date/Time for dates, and Boolean for true/false fields.

Multiple Conditions

Click on And/Or to add more filter rules.

Example:

Status = "active"
AND
Total > 1000
OR
Total < 50

Records where the Status is "active" and the Total value meets one of the following conditions: either greater than 1000 or less than 50 will pass.

Terminate Flow

When enabled, the entire flow stops if no records pass the filter conditions instead of continuing with empty data to the next step.

Flow stops if all records are filtered out
Prevents subsequent steps from executing with no data

Example: If no active customers are found after filtering, stop the flow entirely instead of sending an empty list to the next system.