Email Configuration

Email Configuration defines the SMTP settings used by the system to send emails.

This includes:

  • Mail Host
  • Mail Port
  • Encryption Type
  • Mail Username
  • Mail Password
  • From Address
  • From Name
  • Branch association

Why It Matters

Warning

If Email Configuration is incorrectly configured, critical system emails may not be delivered.

  • Notification emails will fail
  • Password reset emails will not be delivered
  • Operational alerts may be missed
Important

SMTP credentials must be valid and securely stored according to internal IT security policies.

Recommended Setup Order

To avoid operational errors, follow this configuration sequence:

  1. Create Customer
  2. Configure Company & Branch
  3. Setup Devices
  4. Configure Email Settings
  5. Configure Email Configuration
  6. Assign Users & Roles

Risk & Compliance Considerations

  • Device misconfiguration may lead to ZATCA rejection
  • Incorrect branch mapping may affect legal compliance
  • Weak SMTP configuration may create notification gaps
  • Always validate setup before going live

Related Topics