Roles & Permissions

This article explains how access is managed in Reachware Fatoora through roles and permissions. It helps administrators define what users can view or do within the platform and apply access controls based on operational needs

What Is a Role?

A Role is a predefined set of permissions that determines what a user can:

  • View
  • Create
  • Edit
  • Delete
  • Export

Examples:

  • Super Admin
  • User
  • Custom roles

What Are Permissions?

Permissions define granular access control such as:

  • Can create invoices
  • Can export reports
  • Can manage users
  • Can access compliance dashboard

Creating a Custom Role

To create a role:

  1. Go to Settings → Roles & Permissions
  2. Click Add Role
  3. Define:
  • Role name
  • Description
  • Status
  • Assign permissions
  • Save

Roles can be modified at any time.

Global Role Option

If enabled, a role can apply across:

  • All organizations
  • All companies
  • All branches

Otherwise, scope may be limited.

Recommended Role Structure (Example)

RoleTypical Scope
Super AdminFull system access
AdminOperational management
Finance UserInvoice & reporting
ViewerRead-only access

Security Considerations

Warning
  • Review roles periodically
  • Avoid granting Super Admin unnecessarily

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